At Ravi Treks, we are committed to delivering your adventure gear quickly, safely, and efficiently. Please read our shipping policy carefully before placing your order.
1. Payment Method
We currently offer Cash on Delivery (COD) as our only payment method. Please ensure that someone is available at the delivery address to receive the package and make the payment in full at the time of delivery.
2. Order Processing
All orders are processed within 1–2 business days after confirmation. You will receive a confirmation message with shipping details once your order has been dispatched.
3. Delivery Time
Estimated delivery time is typically 3–7 business days, depending on your location. Rural or remote areas may experience slightly longer delivery times.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your order.
5. Delivery Issues
If your package is delayed or you experience any issues with your delivery, please contact us at the details below. We will work with you to resolve any concerns as promptly as possible.
6. Incomplete or Incorrect Address
Please double-check your shipping address before placing the order. Ravi Treks is not responsible for delays or failed deliveries due to incomplete or incorrect address details provided by the customer.
7. Contact Us
For any questions related to shipping, please contact our support team at [email protected].